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CX Reporting and Analytics Professional

3 weeks ago

Angeles City, Central Luzon, Philippines Majorel Full time
Job Description

The incumbent will play a key role in analyzing data and developing reports for contact centers. This includes collecting and extracting data from systems, creating report templates and visuals, and sending reports periodically.

  • Analyze data to identify trends and insights
  • Develop reports to communicate findings to leadership and customers
  • Ensure timely and accurate delivery of reports