HR Data Management Expert
3 days ago
Lear Automotive Services (Netherlands) B.V. - Philippine Branch
Company OverviewWe are a global leader in automotive technology, specializing in seating and e-systems. Our diverse team of talented employees is driven by innovation, operational excellence, and sustainability.
Job DescriptionThe Employee Data Management Analyst will serve as the second point of contact for employees and managers with inquiries related to employee data management policies and processes. The role involves responding to and resolving data management issues, tracking customer interactions, and escalating cases when necessary.
Key Responsibilities:
- Resolve data management issues and escalate cases as needed
- Track customer interactions and maintain records in the service management database
- Work within established policies and procedures to provide timely and professional resolution
- Transfer or escalate cases to other team members or HR representatives as necessary
- Manage employee and non-employee data in accordance with organizational policies and government regulations
- Conduct data audits and deliver solutions for data errors and inconsistencies
- Oversee the administration of databases and analyze staff needs
- Manage position control, set up new positions, and organizations
- Develop strategies for data storage and record management
- Support system access, data security, and security rights
- Identify opportunities for process improvement and make recommendations
- Enhance knowledge management content related to Tier 2 EDM services
- Ability to handle confidential and sensitive people data
- Ability to gather and validate data from multiple sources
- Capability to work with complex datasets in HCM input data systems
- Ability to manage data from 3rd party vendor sources
- Customer service mindset and professional etiquette
- Committed to continuous improvement and attention to detail
- Clearly and succinctly communicate in various settings
- Critical evaluation, consultation, and communication skills
- Inclusive work environment that encourages innovation and creativity
- Join a growing team at one of Fortune magazine's World's Most Admired Companies
- Be part of initiatives in building talents in the Philippines
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