Digital Banking Technical Advisor

3 days ago


Makati City, National Capital Region, Philippines Hunter's Hub, Inc. Full time

Hunter's Hub, Inc. is seeking an experienced Digital Banking Technical Advisor to provide expert technical guidance and support to our clients.

About the Role:

The successful candidate will have at least 3 years of experience in technical support, with a focus on mobile applications or digital banking. They should possess strong knowledge of ticketing systems, problem management, and incident resolution processes.

Key Responsibilities:
  • Provide expert technical guidance and support to clients via phone, email, or chat.
  • Troubleshoot and resolve complex technical issues related to mobile applications or digital banking.
  • Develop and maintain knowledge of industry-leading technologies and tools.
Requirements:
  • At least 3 years of experience in technical support, with a focus on mobile applications or digital banking.
  • Strong knowledge of ticketing systems, problem management, and incident resolution processes.
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to manage multiple priorities and work effectively under pressure.


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