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Security and Guest Experience Representative

2 weeks ago

Manila, National Capital Region, Philippines SM Supermalls Full time

The Security and Guest Experience Representative is responsible for ensuring the safety and well-being of our guests while they visit our malls. This involves creating a positive and welcoming atmosphere, enforcing security policies, and providing assistance during emergencies.

Key responsibilities include:

  • Providing exceptional customer service to guests, employees, and tenants
  • Reviewing reports on security incidents and investigations, and creating reports for management

Requirements for this role include:

  • A bachelor's degree from any reputable institution
  • Availability to work extended hours, weekends, and holidays
  • Strong communication and interpersonal skills

Work location is flexible, with opportunities to be assigned to various SM City locations.