Product Enhancement Expert

23 hours ago

Paranaque City, Calabarzon, Philippines beBeeSpecialist Full time $60,000 - $80,000
Our Mission

We strive to make home improvement a seamless experience for homeowners. To achieve this, we have developed a platform that connects them with skilled professionals who can assist with a wide range of tasks, from fixing leaky faucets to building custom decks.

About the Role

The Product Specialist plays a pivotal role in ensuring our products meet the highest standards of quality and effectiveness. This involves collaborating closely with cross-functional teams to identify areas for improvement, developing and implementing solutions, and working with stakeholders to drive adoption and user engagement.

Key Responsibilities:
  • Stay up-to-date on product developments and changes, using this knowledge to inform decision-making and drive improvements.
  • Collaborate with internal customers to resolve product-related issues, provide support, and ensure timely and accurate resolution.
  • Analyze data to identify trends and opportunities for growth, informing strategic decisions and driving business outcomes.
  • Work collaboratively with team members to develop and implement process improvements, leveraging expertise and best practices to enhance overall performance.
  • Manage special projects, reports, and analyses, ensuring timely delivery and coordination with relevant stakeholders.
  • Contribute to the creation and maintenance of documentation, guidelines, and best practices related to product usage and management.
Requirements:
  • Strong analytical and problem-solving skills, with the ability to gather information and draw insights.
  • Experience with Salesforce, Coda, and Jira or similar tools.
  • Proficiency in Google Workspace, including Forms, Sheets, Docs, and Slides.
  • Excellent collaboration and communication skills, with the ability to work effectively with colleagues and stakeholders.
  • Detail-oriented and process-driven, with a focus on identifying inefficiencies and implementing continuous improvements.
  • Strong critical thinking and problem-solving capabilities.
  • Ability to manage multiple tasks and priorities simultaneously.

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