Banking Training Specialist
2 days ago
The Banking Training Specialist will play a crucial role in developing the skills and knowledge of our banking operations teams. This includes designing and delivering training programs that improve productivity and customer satisfaction.
You will be responsible for creating and managing the training budget, scheduling and conducting training sessions, and observing employee performance to identify areas for improvement. A strong background in learning management systems and familiarity with behavioral skills and business conduct delivery are essential for success in this role.
If you have a passion for learning and development and enjoy working in a fast-paced environment, we invite you to apply for this exciting opportunity.
Key Qualifications:
- Bachelor's degree in a related field
- Minimum 1 year experience in training banking contact center teams
- Excellent communication and interpersonal skills
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