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Account Delivery Specialist

2 weeks ago

Manila, National Capital Region, Philippines eClerx Full time
Job Description

eClerx is a leading business process management company seeking a highly skilled Account Delivery Specialist to join our team.

The successful candidate will be responsible for managing client relationships, coordinating project delivery, and driving business growth through strategic partnerships.

  • Main Responsibilities:
  • Build and maintain strong relationships with existing and new clients, ensuring exceptional service quality and timely project delivery.
  • Work closely with cross-functional teams to identify business opportunities, develop proposals, and execute projects.
  • Analyze client feedback, identifying areas for improvement and implementing corrective actions to enhance client satisfaction.
  • Develop and maintain comprehensive knowledge of industry trends, best practices, and market developments to inform business strategy and decision-making.