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Business Operations Specialist

1 month ago

Pasig, National Capital Region, Philippines MIRANDA GLOBAL SOLUTION Full time
Job Description for Business Operations Specialist

At Miranda Global Solutions, we are seeking a highly skilled Business Operations Specialist to join our team. The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and have a strong understanding of business operations.

Key Responsibilities:
  • Provide accurate and timely information to customers regarding products, services, and promotions.
  • Handle customer complaints and resolve issues effectively, ensuring customer satisfaction.
  • Document customer interactions and maintain detailed records in the database.
  • Collaborate with team members and other departments to improve customer service processes.
  • Stay updated on product knowledge, company policies, and industry trends.
  • Meet and exceed performance targets and service level agreements.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong understanding of business operations and customer service principles.
  • Ability to learn and adapt quickly to new systems and processes.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.