Customer Service Representative

2 weeks ago


Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full time

Job Overview

At Neksjob Corporation, we are seeking a highly skilled Customer Service Representative to join our team.

As a Customer Service Representative - Telco Account, you will be responsible for managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns, or promo packages.

Key Responsibilities:

\u2022 Managing customer service inquiries and resolving issues in a timely and professional manner

\u2022 Identifying and assessing customers' needs to achieve satisfaction

\u2022 Ensuring all calls are logged in the system for proper monitoring and closure

\u2022 Providing appropriate solutions to customers

Requirements:

\u2022 Excellent communication and customer service skills

\u2022 Ability to work in a fast-paced environment

\u2022 Strong problem-solving skills

\u2022 Ability to work independently and as part of a team

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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