Customer Service Specialist

3 days ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time
Job Responsibilities:
As a customer service representative for Gratitude Philippines, you will be responsible for providing exceptional service to our customers. This includes timely resolutions to their queries and correspond with them through inbound/outbound calls regarding transactions on their accounts.
  • Fraud investigation
  • Collections
  • Payments
  • Loans
  • Charges/fees
  • Interest rates
  • Rewards
You will also have to deal with customers for loan enquiries, credit card collections, and other banking-related issues.

Proficiency with basic computer functions is strongly preferred, including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment.

Salary Information:
The starting salary for this position is Php 22k, which may vary depending on the candidate's profile. Additionally, the salary can go up to Php 35k.

  • Taguig, National Capital Region, Philippines R1 RCM Full time

    R1 RCM Inc. is committed to delivering exceptional patient experiences, and we are seeking a skilled Customer Service Specialist to join our team.About the RoleIn this position, you will be responsible for:Providing top-notch customer service support to patients, addressing their concerns and queries.Coordinating with medical professionals to ensure accurate...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Job DescriptionAs a Telecom Support Specialist at Neksjob, you will play a critical role in ensuring that our customers receive exceptional service and support. Your primary responsibilities will include:Responding to customer inquiries and concerns about our telecom services in a timely and professional manner.Assisting customers with billing issues,...


  • Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full time

    About the RoleThis is an exciting opportunity for a highly motivated and results-driven individual to join our retail team as a Customer Service and Sales Specialist. You will be responsible for delivering exceptional customer experiences, driving sales growth, and ensuring seamless transaction processing.Key Accountabilities:Delivers exceptional customer...


  • Taguig, National Capital Region, Philippines Topserve Service Solutions, Inc. Full time

    About Topserve Service Solutions, Inc.At Topserve Service Solutions, Inc., we strive to deliver exceptional customer experiences. As a trusted partner, we understand the importance of prompt and accurate support in today's fast-paced world.


  • Taguig, National Capital Region, Philippines Metrobank Full time

    Metrobank is a dynamic institution that offers opportunities for growth and development to its employees. We are looking for a highly motivated individual to join our team as a Customer Service Banking Specialist. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of banking services to our corporate...


  • Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time

    At Welsend Global Services Inc., we are looking for a skilled Customer Service Representative to join our team. The ideal candidate will be fluent in Mandarin and English, with excellent communication and problem-solving skills.The Mandarin Language Support Specialist will provide exceptional customer service to our Mandarin-speaking clients via phone,...


  • Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    Health Care Customer Service Representative Responsibilities:Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner.Deferring queries to your line manager if you are unable to answer...


  • Taguig, National Capital Region, Philippines RCBC Full time

    Job OverviewRCCB is a leading financial institution that prides itself on delivering exceptional service to its clients. As a Client Support Specialist, you will play a crucial role in ensuring that our clients receive timely and efficient support.Key ResponsibilitiesProvide high-quality support to clients through various channels, including phone, email,...


  • Taguig, National Capital Region, Philippines SEEK Full time

    At SEEK, we strive to create a dynamic and inclusive work environment where talented individuals can thrive. As a Customer Service Expert, you will be part of our Shared Services team, playing a critical role in resolving customer queries and concerns.We're looking for someone with excellent communication skills, who is passionate about delivering...


  • Taguig, National Capital Region, Philippines Golden Acres Food Service Corporation Full time

    Job OverviewWe are looking for a skilled Meat Product Sales Specialist to join our team.The successful candidate will have a strong understanding of the B2B sales process and customer relationship management.Key ResponsibilitiesThe Meat Product Sales Specialist will be responsible for promoting and upselling meat products to customers.Stay up-to-date on the...


  • Taguig, National Capital Region, Philippines Colcap Servicing Pty Ltd Full time

    Job DescriptionWe are seeking a dynamic and ambitious individual to join our team as a Mortgage Customer Care Specialist. This role plays a crucial part in safeguarding our organization, driving growth, and making a tangible difference in the lives of our clients.In this position, you will be responsible for:Responding to customer inquiries via email, fax,...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Are you a motivated and results-driven individual looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? If so, we encourage you to apply for our Customer Experience Specialist role at Neksjob.As a Telecom Account Specialist, you will be responsible for:Providing timely and effective responses to customer...


  • Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    Job DescriptionWe are seeking a highly skilled Client Experience Specialist to join our team at Ayuda Business Management solution Inc. The ideal candidate will have a strong background in customer service and be able to effectively manage incoming phone calls, generate sales leads, and identify and assess customers' needs to achieve satisfaction.Key...


  • Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is seeking a skilled Customer Service Professional to join our team. As an IT Support Specialist, you will be responsible for providing exceptional support to our clients via phone, email, or chat.About the RoleAs a Service Desk Technician, you will be the primary point of contact for our clients, resolving technical...


  • Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Career OverviewNeksjob Philippines offers exciting opportunities for growth and development in the field of e-commerce.We are seeking highly motivated and skilled professionals to join our team as Customer Support Specialists.As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.Job...


  • Taguig, National Capital Region, Philippines RecruiterPH Full time

    Job DescriptionResponsibilities:• Interacts with customers via telephone, email, online chat, or in person to provide support.• Ensures that appropriate actions are taken to resolve customers problems and concerns.• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.• Uses knowledge of...


  • Taguig, National Capital Region, Philippines J&B Services Full time

    Job OverviewJ&B Services is seeking a highly skilled Customer Experience Specialist to join our team. This role involves engaging with customers via chat to provide information, effectively identifying sales opportunities, and understanding customer needs.This position requires strong knowledge of products and company policies, as well as the ability to...


  • Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    About Ayuda Business Management Solution Inc.">We are a leading provider of business management solutions, dedicated to delivering exceptional customer service.Job Description">Familiarize yourself with our health care plans and stay up-to-date on any changes or updates.Greet customers in a friendly and professional manner using a suggested script.Answer...


  • Taguig, National Capital Region, Philippines ETEAM INC Full time

    **Job Overview:**Eteam Inc is seeking a highly skilled Customer Support Analyst to join our team. As a Customer Support Analyst, you will play a crucial role in providing exceptional support to our customers across multiple channels.**Key Responsibilities:**Investigate and troubleshoot customer issues efficiently.Use available resources to ensure high...


  • Taguig, National Capital Region, Philippines SL Temps Inc. Full time

    About SL Temps Inc.SL Temps Inc. is a dynamic company dedicated to delivering exceptional customer experiences. Our team of professionals is committed to providing top-notch support services that meet the evolving needs of our clients.Job Description:As a Customer Care Specialist, you will play a vital role in ensuring seamless and satisfying customer...