Customer Service Representative for Neksjob
1 month ago
We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Neksjob. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.
About the RoleThis is an exciting opportunity to work in a dynamic environment where no two days are the same. You will be handling large volumes of customer calls, resolving queries, and providing solutions to ensure customer satisfaction.
Key Responsibilities:- Handle customer inquiries and resolve issues promptly and professionally
- Provide accurate and timely information to customers regarding products and services
- Work collaboratively with internal teams to resolve complex customer issues
- Maintain a high level of product knowledge to effectively assist customers
- High school graduate or equivalent required
- Filipino citizen or holder of relevant status
- At least 2 years of native GDS experience (Amadeus/Apollo.Sabre or Worldspan only)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Competitive salary: PHP 35,000 - 40,000 per month
- Exciting performance bonuses and account-specific allowances
- Career advancement opportunities within the company
- Promote within the company culture
- Comprehensive healthcare benefits
Neksjob, Makati
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