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Hospitality and Tourism Representative
2 weeks ago
**Job Description:**
We are seeking a dedicated and customer-focused Concierge Representative to provide exceptional service to our clients.
As a key member of our team, you will be responsible for:
- Smiling and greeting customers, delivering first-class customer-focused service.
- Multitasking and prioritizing tasks as necessary to meet customer needs.
- Continuously looking for opportunities to be of assistance to customers and proactively offering assistance wherever possible.
- Answering all telephone calls in a professional and timely manner.
- Dealing efficiently and effectively with all emergencies.
Requirements:
To excel in this role, you will need:
- A Bachelor's Degree in Hotel and Restaurant Management, Tourism, Mass Communications, International and Travel, Sports Science, or Physical Education.
- Prior experience or OJT in the hospitality, catering, or event planning industry is an advantage.
- Excellent English verbal and written communication skills.
- Mature, highly trainable, and well-mannered.
- Strong interpersonal communication skills.
About Us:
NSDMM MANAGEMENT SERVICES INC is a dynamic organization that values exceptional customer service and provides opportunities for growth and development.
