Be our Call Center Support Specialist

4 weeks ago


Davao City, Davao, Philippines Neksjob Full time
Job Summary

We are seeking a highly skilled and customer-focused Call Center Support Agent to join our team at Neksjob. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.

Key Responsibilities
  • Respond to incoming customer calls, emails, and chats in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our products and services.
  • Troubleshoot and resolve customer complaints and issues in a fair and efficient manner.
  • Collaborate with internal teams to resolve complex customer issues.
  • Meet or exceed performance metrics and quality standards.
Requirements
  • High School Diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic computer skills and proficiency in web navigation.
  • Availability to work full-time and flexible schedules.
What We Offer
  • Competitive salary and performance-based bonuses.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.


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