Talent Development Specialist

6 days ago

Manila, National Capital Region, Philippines Gratitude Philippines Full time

Company Overview

Gratitude Philippines is a leading provider of HR services, dedicated to delivering exceptional results and exceeding customer expectations.

Job Description

As a Field HR Senior Analyst, you will play a critical role in managing HR service delivery and ensuring alignment with business and HR strategic objectives. You will serve as the primary connection between HR and local employees across all DTEs, and act as a local liaison to HR functions and service organizations.

Main Responsibilities:

  • Design and implement local employee engagement and recognition programs
  • Provide mobility services, plan and deliver training, coaching, mentoring and supervision
  • Adapt and communicate the strategic direction of all operations to ensure adherence to global policies and processes
  • Define the operational framework for the GU delivery of People Service process support based on the defined Business and HR Strategy
  • Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology and maximization of workforce
  • Provide feedback and input for improvement of all programs, processes and policies, and be accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management
  • Work with the GU CoE Interlock process owners to improve the end-to-end HR delivery processes
  • Ensure integration of GU People Services team with the Cross Business Service Delivery team and Field HR within the GU

About You

We are looking for a highly skilled and experienced professional who can provide expert advice and guidance on HR-related matters. You should have a strong background in HR Generalist and Strategic Business Partnering, with excellent communication skills and the ability to work effectively with stakeholders at all levels.

Required Skills and Qualifications:

  • Minimum 3 years of relevant HR experience
  • Strong stakeholder management and communication skills
  • Experience handling BPO accounts
  • Excellent analytical and problem-solving skills
  • Ability to work effectively in a fast-paced environment

Benefits:

  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The opportunity to work with a leading provider of HR services

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