Service Delivery Coordinator

5 days ago


Makati City, National Capital Region, Philippines Trends & Technologies, Inc. Full time
About the Role

We are seeking a Service Delivery Coordinator to join our team at Trends & Technologies, Inc. The successful candidate will be responsible for coordinating service delivery activities to ensure timely and effective delivery of services to customers.

Key Responsibilities
  • Coordinate service delivery activities to ensure timely and effective delivery of services.
  • Work closely with cross-functional teams to identify and resolve service delivery issues.
  • Develop and maintain relationships with customers and stakeholders.
Requirements
  • Must be a graduate of any IT related bachelor's degree such as Information Technology.
  • Have at least 1 year of working experience in a NOC Operations environment OR have undergone the TRENDS Cadetship Program.
  • Trainings and/or certifications on any of the following domains are required: IT Service Management, Cybersecurity and/or Information Security.
Working Conditions
  • Work from the company's main office in Makati City on a hybrid work arrangement.
  • Collaborate physically and/or virtually with internal and external stakeholders.
  • May travel for company-sponsored conferences and related marketing events.
  • Attend training and acquire certifications applicable to the role.


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