Service Delivery Coordinator
5 days ago
We are seeking a Service Delivery Coordinator to join our team at Trends & Technologies, Inc. The successful candidate will be responsible for coordinating service delivery activities to ensure timely and effective delivery of services to customers.
Key Responsibilities- Coordinate service delivery activities to ensure timely and effective delivery of services.
- Work closely with cross-functional teams to identify and resolve service delivery issues.
- Develop and maintain relationships with customers and stakeholders.
- Must be a graduate of any IT related bachelor's degree such as Information Technology.
- Have at least 1 year of working experience in a NOC Operations environment OR have undergone the TRENDS Cadetship Program.
- Trainings and/or certifications on any of the following domains are required: IT Service Management, Cybersecurity and/or Information Security.
- Work from the company's main office in Makati City on a hybrid work arrangement.
- Collaborate physically and/or virtually with internal and external stakeholders.
- May travel for company-sponsored conferences and related marketing events.
- Attend training and acquire certifications applicable to the role.
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