Medical Office Coordinator

1 month ago


Manila, National Capital Region, Philippines Addmore Outsourcing Inc. Full time
Medical Receptionist Job Description

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Addmore Outsourcing Inc. as a remote employee. The ideal candidate will have excellent communication skills, technical proficiency, and a passion for delivering exceptional customer service.

Key Responsibilities:
  • Patient Scheduling: Manage and schedule patient appointments using online scheduling systems, ensuring optimal appointment availability and efficient coordination with medical staff.
  • Virtual Check-Ins and Check-Outs: Facilitate seamless virtual check-ins and check-outs for online consultations, verifying patient information and payment details accurately.
  • Administrative Tasks: Perform data entry, manage electronic medical records, and update patient information with precision and attention to detail.
  • Technical Support: Assist patients with basic technical issues related to online consultations and virtual appointments, providing guidance on using the online platform effectively.
  • Payment Processing: Process payments, including co-pays and deductibles, through secure online payment systems, issuing receipts and handling billing inquiries remotely.
  • Compliance and Security: Ensure all online interactions and data handling comply with HIPAA regulations and other relevant privacy and security standards.
  • Customer Service: Provide exceptional customer service by addressing patient concerns, resolving issues, and ensuring a positive virtual experience.
Qualifications:
  • Certification: Certification in medical office administration or similar is a plus.
  • Experience: Previous experience as a medical receptionist or in a similar administrative role preferred.
  • Technical Skills: Strong technical skills with proficiency in using online communication tools, medical office software, and EHR systems.
  • Communication Skills: Excellent communication skills, both written and verbal, with a friendly and professional demeanor.
  • Organizational Skills: Strong organizational skills and attention to detail, with the ability to manage multiple tasks efficiently.
  • Confidentiality: Ability to handle sensitive information with confidentiality and adhere to HIPAA regulations.
  • Flexibility: Self-motivated with a reliable internet connection and a suitable home office setup, with flexibility to work various shifts, including evenings and weekends if required.


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