Store Operations Director
7 days ago
We are seeking an experienced Area Retail Manager to join our team. As a key member of our leadership group, you will be responsible for driving sales growth and ensuring that our stores operate efficiently and effectively.
Key Responsibilities:
- Sales and Revenue Growth:
- Develop and implement sales strategies to achieve daily/monthly/yearly goals.
- Drive sales achievement for the designated area against sales plan.
- Collaborate with stakeholders to track and manage store KPIs - Sales, AOV, Transaction, and Quantity Counts, alongside Staff Productivity.
- Sales floor operations
- Cash wrap operations
- Stockroom management
- Staff guidelines
Team Leadership:
- In charge of area staff recruitment, retention, and productivity.
- Develop and implement training programs to enhance employee skills and knowledge.
- Lead daily alignment meetings to ensure open communication throughout organizational touchpoints.
- Identify and address key challenges and provide action plans to overcome bottlenecks in each individual's selling process.
Operations and Compliance:
- Ensure strict compliance with house rules and processes.
- Regularly monitor and report on market landscape to ensure brand competitiveness in store operations and sales initiatives.
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