E-commerce Customer Engagement Specialist

2 weeks ago


Porac, Philippines beBeeCustomer Full time ₱27,400 - ₱29,500
Job Title: E-Commerce Customer Service Representative

This role is ideal for a proactive and detail-oriented individual who can provide exceptional customer service in an online retail environment.

About The Job
  • We are looking for a reliable and self-motivated team player to join our energetic crew. You will thrive in a fast-paced environment, providing outstanding customer support across multiple online stores.

You will be responsible for delivering exceptional customer service via email and live chat, managing orders, returns, refunds, shipping, and administrative updates with accuracy.

Key Responsibilities
  1. Deliver exceptional customer service via email and live chat.
  2. Manage orders, returns, refunds, shipping, and administrative updates with accuracy.
  3. Respond to product enquiries, using fitment guides and brand resources to provide accurate recommendations.
  4. Investigate

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