Senior ServiceNow ITSM Solution Architect

1 week ago


Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

At Nityo Infotech Services Philippines Inc., we are seeking an experienced Servicenow Developer to join our team. This is a full-time position based in UP Technohub, Quezon City, with a dayshift schedule.

About the Role

We require a highly skilled ServiceNow developer to design, develop, and implement innovative solutions within our IT Service Management (ITSM) domain. The ideal candidate will collaborate closely with cross-functional teams to integrate ServiceNow with external systems and third-party tools, ensuring seamless workflows and efficient service delivery.

Key Responsibilities:
  • Design and develop custom applications, widgets, and UI pages using ServiceNow's scripting languages (JavaScript, Glide).
  • Work with stakeholders to translate business requirements into technical specifications and manage platform upgrades, patches, and security configurations.
  • Leverage native capabilities to automate workflows and enhance IT service delivery.
  • Create comprehensive documentation of configurations, technical specifications, and troubleshooting steps.
  • Provide technical leadership and mentor junior developers within the team.
Must-Have Qualifications:
  • 2+ years of hands-on experience with ServiceNow development, specifically in ITSM module (e.g., Incident, Problem, Change Management, Service Catalog, Knowledge).
  • Experience in JavaScript, Glide API, REST, and SOAP integrations.
  • Experience in ServiceNow workflows, flow designers, and business rules.
  • Solid understanding of ITIL framework and processes.
  • Familiarity with ServiceNow's out-of-the-box features and ability to customize as needed.
What We Offer:

This role offers a competitive salary of PHP 250,000 - PHP 350,000 per month, depending on qualifications and experience. In addition, we provide a range of benefits, including opportunities for professional growth and development, flexible working arrangements, and a collaborative work environment.



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