Phone and Email Support Agent

3 days ago


Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

Neksjob Corporation is seeking a highly skilled Phone and Email Support Agent to join our team. As a key member of our customer support department, you will be responsible for delivering exceptional service to our clients.

Job Requirements

Job Description: In this role, you will manage incoming customer calls and emails, address customer questions and concerns, and ensure efficient resolution of customer issues using client-specific tools and software.

  1. Manage incoming customer calls and emails
  2. Address customer questions and concerns
  3. Ensure efficient resolution of customer issues

Qualifications: To succeed in this position, you must have at least 6 months of call center experience, excellent communication skills, and the ability to work on-site.

Benefits: We offer a competitive salary plus allowances, paid training, and monthly performance incentives.


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