Elevated Networking Expert

2 days ago


Cainta, Calabarzon, Philippines beBeeNetwork Full time ₱800,000 - ₱1,100,000
Job Description

We are seeking a highly skilled Senior Network Engineer to join our team. In this role, you will be responsible for providing operational support for our global network environment.

You will provide proactive and reactive support for all network hardware, software, and communication links. The position will report to the Senior Manager of Engineering and Implementations.

The successful candidate will have a strong technical background in Cisco Networking Technologies and experience in on-boarding new clients, design and implementation of new offices, or integration of network technologies.

Responsibilities will include responding to ticket requests and incident notifications, and resolving issues within Service Level Agreements.

Key Responsibilities:
  • Provide support to Project or Demand Managers based on requirements to integrate a network setup.
  • Provide solutions to Complex problems, with well planned documentation.
  • Complete Preventative Maintenance activities, such as code updates & equipment updates.
  • Incident Management, Problem Management, Change Management & Capacity Management.
  • Manage assigned projects and program components to deliver services in accordance with established objectives.
  • Respond to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.
  • Security & Audit compliance.
  • Operational-related Moves, Adds, Changes, and Deletes (MACD).
  • Adherence to Operational Standards.
  • Compliance with Engineering Design Standards and established operational processes.
  • Participate in the Development & Maintenance of operational documentation, to include updating Engineering documentation changes due to operational changes, escalation procedures & vendor contracts.
  • Provide Root Cause Analysis for Network Events.
  • Other duties as assigned by management.
Required Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:

Technical Skills Needed:

  • Networking Technologies: DNS, DHCP, VPN, Network Security, IP Routing Protocols
  • Cisco Networking Technologies: Routing & Switching, routing protocols (BGP, OSPF)
  • Cisco Wireless
  • Meraki Wireless
  • Palo Alto Firewalls

Required Qualifications:

  • 5+ years extensive experience in the support of Cisco Networking Technologies.
  • Strong technical, analytical, and interpersonal skills required.
  • Practical Technical knowledge on CISCO Networking Technologies.
  • ITIL Ver. 3.0 or Ver. 4.0 preferred.
  • Ability to communicate in an understandable, polite and friendly manner, both written and verbal to both technical and non-technical audiences.
  • Strong organizational skills and ability to multitask in a fast-past working environment.
  • High level technology problem solving skills.
  • Standing and sitting for sustained periods of time, at least 25%.
  • Ability to travel up to 25% of the time.
Benefits

As a member of our team, you can expect:

Competitive Industry Salaries

Comprehensive Benefits Packages

Opportunities for Professional Growth and Development

How We Partner To Protect You

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.



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