International Airline Customer Support Specialist

7 days ago


Pasig, National Capital Region, Philippines Gratitude Philippines Full time

Gratitude Philippines is seeking a highly skilled Customer Service Specialist- International Airline Account to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our airline clients.

The ideal candidate will have at least one year of college education and at least six months of experience in the airline industry. You will also need to have experience using Global Distribution Systems (GDS) or reservations and ticketing tools.

In addition to your technical skills, you will need to possess excellent communication and analytical skills. You should be able to identify problems and recommend solutions, as well as work effectively in a fast-paced environment.

We offer a competitive salary package up to PHP 30,000 per month, which includes a range of benefits such as flexible working hours and a dynamic work environment.

Please note that this role requires strong verbal and written English communication skills, as well as the ability to work in rotating shifts.

  • Company Overview: Gratitude Philippines is a leading provider of customer support services to the airline industry.
  • Salary: PHP 30,000 per month
  • Job Description: Deliver exceptional customer service to airline clients through phone, chat, or email.
  • Required Skills and Qualifications: At least one year of college education, six months of airline industry experience, GDS experience, excellent communication and analytical skills.
  • Benefits: Competitive salary package, flexible working hours, dynamic work environment.


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