Logistics Support Specialist

4 hours ago

Davao City, Davao, Philippines beBeeLogistics Full time A$18,000 - A$24,000
Job Opportunity

A Customer Service and Logistics Coordinator position is available for a skilled professional with excellent organizational and communication skills.

About the Role

This role requires working independently, prioritizing tasks effectively, and maintaining accurate records of delivery schedules and customer interactions.

Main Responsibilities
  • Sending order confirmation and thank-you emails to customers outlining delivery or pick-up expectations
  • Liaising with customers to provide clear, timely updates on furniture delivery timeframes
  • Coordinating and creating weekly logistics spreadsheets for interstate deliveries
  • Working closely with warehouse and logistics partners to ensure efficient and accurate dispatch of orders
  • Assisting with pre-orders by tracking expected arrival times and scheduling deliveries accordingly
  • Tracking, monitoring, and following up on deliveries to ensure timely completion
  • Maintaining accurate records of delivery schedules and customer interactions
  • Providing administrative support related to logistics and customer service
Requirements
  • Previous experience in customer service, logistics, or e-commerce operations preferred
  • Experience with Shopify or similar e-commerce platforms required
  • Strong written and verbal communication skills essential for clear and professional customer emails
  • Highly organized with excellent attention to detail and record keeping
  • Comfortable using spreadsheets for delivery coordination
  • Ability to multitask and prioritize in a fast-paced environment
  • Problem-solving skills and a customer-first mindset

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