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Financial Services Representative

1 month ago

Baguio City, Cordillera, Philippines TalentSync Training and Developement Full time
Financial Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused Financial Customer Service Representative to join our team at TalentSync Training and Development. As a Financial Customer Service Representative, you will be responsible for providing exceptional customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Provide excellent customer service to clients via phone, email, and chat
  • Resolve customer inquiries and issues in a timely and professional manner
  • Assist with account management and provide support to our sales and operations teams
  • Collaborate with internal teams to resolve customer issues and improve customer experience
  • Stay up-to-date with product knowledge and industry trends to provide accurate information to customers

Qualifications:

  • College graduates with/without experience can apply
  • SHS Grad (if New Curriculum) or HS Grad (if Old Curriculum)
  • Excellent English communications and typing skills
  • At least 6 months BPO experience is a plus
  • Amenable to work onsite

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

How to Apply:

Interested applicants, please submit your resume and cover letter to us. We look forward to hearing from you