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Financial Services Assistant
1 month ago
We are seeking a skilled and customer-focused Financial Services Assistant to join our team at Work Services. In this role, you will provide exceptional support to our customers, addressing their inquiries and concerns in a timely and professional manner.
About the Role
- Provide excellent customer service through various communication channels, including phone, email, and live chat
- Analyze customer needs and resolve issues efficiently, escalating complex problems to senior staff members when necessary
- Collaborate with internal teams to ensure seamless service delivery and continuous improvement of our processes
Requirements
- Degree in any field or equivalent experience; no prior BPO experience required
- Strong English communication skills, both written and verbal
- Ability to work effectively in a fast-paced environment and adapt to changing priorities
What We Offer
- A competitive salary package ranging from PHP 13,000 to PHP 20,500 per month
- A one-time sign-on bonus of PHP 10,000 (terms and conditions apply)
- Comprehensive HMO and life insurance coverage for employees and their dependents
- Ongoing training and career development opportunities to enhance your skills and expertise
Location and Work Environment
The successful candidate will be based in Baguio City and will be required to work on-site. If you are a motivated and customer-centric individual looking to launch your career in a dynamic and supportive environment, please submit your application today.
