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Business Process Lead

2 weeks ago

Mandaluyong City, National Capital Region, Philippines weSource Management Consultancy Firm Full time

We are looking for a Business Process Lead to join our team at weSource Management Consultancy Firm. As a Business Process Lead, you will play a critical role in planning, implementing, and managing our company's quality control function.

The ideal candidate will have at least 3 years of leadership experience and expertise in QA processes, definition documents, and scoring guidelines. You will be responsible for developing procedures to ensure consistency and quality, monitoring performance of quality control systems, and communicating with employees and management about quality control information.

Responsibilities include working with operations teams to establish procedures and quality standards and monitor these against agreed targets. You will also coordinate and conduct audits, both internal and external, to ensure regulatory compliance and analyze data to identify areas for improvement in the quality system.

In this role, you will have the opportunity to develop and implement quality control strategies that drive business growth and excellence. If you are a motivated and results-driven leader with a passion for quality and customer satisfaction, we encourage you to apply.