IT Support Specialist
1 month ago
At Hunter’s Hub Inc., we seek a skilled IT Support Specialist to join our team. The successful candidate will provide top-notch technical support to our users, ensuring seamless operation of our IT systems.
- Provide user support via various channels, including phone, email, and on-site visits.
- Install, troubleshoot, and resolve technical issues related to hardware and software.
- Set up and configure new IT equipment according to our standard configuration.
- Facilitate the deployment of IT equipment for new branches and provide first-day support.
- Check and support offline branches, ensuring continuous operations.
- Perform user profile and application installation configuration.
- Contribute to project deployments as a resource or manpower.
- Manage and act on assigned ticket requests in accordance with our Service-Level Agreement.
Requirements:
- Bachelor’s Degree.
- At least 1 year of related experience.
- Ability to be deployed as required.
- Availability of pre-employment requirements (Diploma, TOR, NBI, Medical, and COE if applicable).
- Residency in Makati or near our location.
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