Zoho Ecosystem Specialist

5 days ago


Manila, National Capital Region, Philippines 24x7 Direct Full time
About the Role

The successful Zoho Ecosystem Specialist will be responsible for designing, developing, and supporting Zoho applications across the Zoho ecosystem. This role involves direct client interaction, seamless system integrations, and custom solution development, requiring a proactive problem-solver with a customer-focused mindset.

Responsibilities:
  • Technical Skills
    • Extensive experience with Zoho One, CRM, Creator, Books, Inventory, Desk, Flow, Forms, Sign, Writer, and Zoho Analytics.
    • Proficient in developing with Deluge script and API integrations.
  • Communication Skills
    • Strong English written and verbal communication skills.
    • Confident and professional phone manner for client-facing interactions.
    • Ability to prepare clear, concise training materials and respond effectively to written inquiries.
  • Analytical & Problem-Solving
    • Robust testing capabilities to identify and resolve system issues.
    • Ability to improve and optimize workflows and system configurations.
  • Client-Facing Skills
    • Strong interpersonal skills for engaging with clients during onboarding and support.
    • Experience designing client onboarding processes and providing training.


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