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Customer Service Representative for Teleperformance in Bacolod

1 month ago

Bacolod City, Western Visayas, Philippines Hr1001 Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Teleperformance in Bacolod. As a key member of our customer support team, you will be responsible for handling service support calls and promoting value-added services to our customers.

Key Responsibilities
  • Handle service support calls in a professional and courteous manner
  • Promote and cross-sell value-added services to customers
  • Meet or exceed performance targets and quality standards
Requirements
  • Filipino citizen or relevant status
  • Basic web navigation skills
  • Good communication skills in English
  • Willingness to start immediately
  • Valid NBI (6 months to 1 year validity from the date of joining)
  • At least high school graduate
What We Offer
  • Competitive salary package
  • Exciting performance bonuses
  • Generous referral incentives
  • Best-in-class healthcare benefits from Maxicare
  • Inspiring and fun work environment with endless career advancement opportunities