Customer Service Representative Role

2 days ago

Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱230,000 - ₱330,000
Job Title

Customer Service Representative Role Available

We are seeking a skilled and dedicated customer service representative to join our team. As a customer service representative, you will play a crucial role in ensuring that our clients receive exceptional service and support.

In this role, you will be responsible for handling customer inquiries, resolving issues, and providing solutions to meet the needs of our clients.

Key Responsibilities
  • Handle customer calls and emails in a professional and courteous manner
  • Resolve customer complaints and concerns in a timely and effective manner
  • Provide product information and answers to customer questions
  • Upsell and cross-sell products and services as appropriate
  • Meet or exceed sales targets and performance metrics
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
Benefits

Our company offers a competitive compensation package, including a base salary and commission structure. Additionally, we offer a range of benefits, including health insurance, retirement plan, and paid time off.

As a customer service representative, you will have the opportunity to develop your skills and advance your career within our company. We offer training and development programs to help you succeed in your role and achieve your goals.

Equal Opportunity Employer

Our company is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and commitment to excellence.

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