
Healthcare Professional Career Advancement
12 hours ago
Pearl Talent partners with exceptional healthcare professionals from around the world to connect them with leading medical imaging companies in the US and EU. Our clients are driven by a passion for innovation, seeking talented individuals who can collaborate effectively and drive success over the long term. By working together, we empower healthcare providers with seamless radiology solutions that enhance patient care.
Why Choose This Opportunity?We're dedicated to creating a unique recruiting experience that values our candidates' growth and development. We offer attainable retention bonuses and community-oriented opportunities, fostering a culture of collaboration and support.
About the RoleThe Care/Provider Navigator plays a vital role in expanding our presence in the healthcare industry. As a key member of our team, you'll be responsible for guiding and supporting providers through a comprehensive onboarding process, ensuring seamless engagement and collaboration for improved patient outcomes.
Key Responsibilities- Care Coordination (80%)
- Serve as the first point of contact, providing a professional and welcoming experience for patients.
- Collect, verify, and update patient information accurately while maintaining confidentiality.
- Schedule appointments efficiently and conduct initial screenings to direct patients appropriately.
- Manage patient records in EMR systems, adhering to HIPAA regulations.
- Respond to patient inquiries via phone, email, or chat with empathy and clarity.
- Provide pre-appointment instructions and ensure patients understand documentation and insurance requirements.
- Coordinate with providers, insurance teams, and staff to ensure smooth patient flow.
- Provider Partnership (20%)
- Conduct provider outreach and present the company's value proposition to acquire provider partnerships.
- High outbound call volume handling.
- Maintain accurate outreach records in HubSpot CRM.
- Track and report KPIs (calls, emails, meetings, conversion rates).
- Share insights on prospect feedback and market trends to improve strategies.
- Proven experience in Care Coordination, especially in physical healthcare.
- 1+ years of outbound sales experience (healthcare preferred).
- Strong cold-calling and email outreach skills.
- Proficiency with HubSpot, LinkedIn Sales Navigator, and CRM tools.
- Excellent verbal and written communication skills.
- Ability to thrive in a fast-paced, metrics-driven environment.
- Competitive Salary: To be discussed during the interview.
- Remote Work: Fully remote—work from anywhere.
- Generous PTO: Ample paid time off to rest and recharge.
- Direct Mentorship: Grow through guidance from international industry experts.
- Learning & Development: Ongoing access to resources for professional growth.
- Global Networking: Work and connect with professionals around the world.
- Work-Life Balance: Flexible hours that support a healthy work-life balance.
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