Quality Assurance Specialist

Job Title: Quality Assurance Specialist

We are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a key role in testing and validating web integrations, features, and analytics dashboards for customer and internal projects.

This is an excellent opportunity for an early-career QA professional looking to grow technical and business skills in a fast-paced SaaS environment. This role is fully remote, and you will collaborate with both customers and internal teams, ensuring the highest levels of professionalism and QA acumen.

• Test and validate integrations between external web applications and internal systems.

• Review user stories, integration requirements, and API documentation for testability and clarity.

• Design, execute, and maintain manual and automated test cases for data flows, workflows, and process automation.

• Verify data mapping, synchronization, and error handling between connected systems.

• Perform functional, regression, exploratory, and UAT testing on platform features and enhancements.

• Test and validate BI reports and dashboards (Power BI, Tableau, or similar) for data accuracy, visualization, and usability.

• Document and track bugs, issues, and test results using Azure DevOps or similar tools.

• Collaborate with developers, BI/reporting teams, and Technical Solutions Architects to troubleshoot and resolve defects.

• Contribute to QA automation initiatives as skills develop (Selenium, Cypress, etc.).

• Assist in maintaining QA process documentation and knowledge base.

• Participate in regular project meetings, providing QA updates and insights.

• Continuously learn and apply new QA best practices, integration skills, and reporting validation techniques.

• Support QA automation initiatives as skills develop.

• The Essentials
  • Bachelor's degree in computer science, Information Technology, or related field; equivalent experience considered.
  • A minimum of two years of professional experience in QA, software testing, or a related technical role (internships, school projects welcome).
  • Basic understanding of web applications, APIs (REST, SOAP), and data flows.
  • Familiarity with SQL for data validation and analysis.
• Additional Successful Qualities
  • Experience testing APIs or integrations between systems.
  • Familiarity with reporting tools (Power BI, Tableau, or similar BI platforms).
  • Knowledge of JSON, XML, or API testing tools (Postman, SoapUI).
  • Exposure to QA automation frameworks (Selenium, Cypress, etc.).
  • Understanding of SaaS platforms, cloud applications, and data security.
  • Experience supporting dashboard/reporting validation.
  • Have hands-on development experience coupled with the ability to lead solution design and client interactions.
  • Possess excellent communication skills to translate technical concepts into business value for clients.
  • Be experienced in working with a global user base and collaborating across different time zones.
  • Must be an expert at developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients' needs is imperative.
  • Fluency in English (verbal and written) with exceptional communication skills.

• Competitive compensation package.
• Generous leave options: Annual, Sick, & Special Leaves such as Marriage, Paternity, Maternity, and Bereavement.
• Medical and Dental Insurance; Eye Refraction; Outpatient medicine coverage.
• Employee Assistance Program.
• Rice Allowance.
• Life and Accident Insurance.

• Must be able to remain in stationary position, often standing or sitting for prolonged periods and performing sedentary work that primarily involves sitting/standing.
• Must be able to move about to accomplish tasks or moving from one worksite to another.
• Must be able to perform light physical work that includes lifting or moving objects up to 20 lbs. or medium work that includes moving objects up to 50 pounds on occasion.
• Must be able to communicate with others to exchange information, including conveying detailed or important spoken instructions to others accurately, loudly, or quickly.
• Must possess the ability to receive detailed information through oral communication at normal speaking levels.
• Must be able to repeat motions that may include the wrists, hands and/or fingers (i.e., repeated typing, etc.).
• The worker is required to have close visual awareness to perform an activity and to assess the accuracy, neatness and thoroughness of the work assigned, such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.

Aprimo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identification, national origin, age, disability or genetics.