Computer Hardware Support Engineer

5 days ago


Manila, National Capital Region, Philippines Digital Room (Philippines) , Inc. Full time
Key Responsibilities

The successful candidate will have the following key responsibilities:

  • User Assistance & Training
    • Provide guidance and support to users on IT-related issues.
    • Assist in training users on new software and hardware as needed.
  • Problem Management & Root Cause Analysis
    • Identify recurring technical issues, analyze root causes, and propose long-term solutions.
    • Work proactively to reduce common IT incidents through process improvements.


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