Solar Performance Review Specialist

6 days ago

Sorsogon, Bicol, Philippines beBeeQuality Full time $62,100 - $80,100
Job Description:

The Quality Control Technician is responsible for the review and close-out of milestone packages (project documents, photos and design details) to drive high quality standards of Palmetto owned assets. Their primary objective is to clarify necessary remediations to ensure strong portfolio health. The role also involves reviewing solar monitoring platforms to verify accurate creation and confirming estimated production meets installed design.

With daily project throughput review, they will ensure project milestone approvals and rejections are actioned in a timely manner, with clear communication to external partners. They will support the LightReach division to gather data to drive partner accountability and establish a culture of quality for the organization. In addition to desktop project review, there are specific programs which have a site inspection aspect requiring physically accessing the project site to assess workmanship, both structurally and electrically, to ensure quality standards and provide feedback to Certified Installers.

Key Responsibilities:
  • Review installation photos and job close out documentation
  • Review design material and verify sold production to physical installation
  • Review solar monitoring sites layout and registered product
  • Provide clear and concise kickback reasoning for rejected packages
  • Resolve closeout package kickbacks for fast resubmittal turnaround times
  • Remain current on install material methods product trainings and integration of new products
  • Support installation best practices customer site profile creations and customer satisfaction
  • Handle incoming chat or ticket systems for expedient kickback resolution
  • Identify trends or patterns with partners and drive remediation recommendations
  • Contribute to partner calls with new and existing operations teams to drive education and best practices in order to drive up M1 & M2 pass rates
  • Perform and document site inspections as prescribed under specific programs accessing roofs and electrical equipment
Qualifications:
  • 2-4 years of experience in a technical or construction based solar role
  • Experience with interdepartmental problem solving or project management
  • Experience in photovoltaic design preferred
  • Excellent oral and written communication skills and ability to work with and influence 3rd parties
  • Excellent organizational skills and ability to prioritize
  • Excellent analytical skills
  • Experience with standard business tools such as G-Suite Microsoft Office etc.
  • Ability to climb ladders access and work on rooftops including in varying weather conditions
  • Ability to stand kneel or bend down for extended periods during inspections
  • Adhere to field safety protocols and use of personal protective equipment when performing work in the field
  • Valid driver's license and clean driving record

Employment is contingent upon the successful completion of a background check. Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications merit and business need without discrimination based on race religion color national origin gender sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or any other status protected under federal state or local law.

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