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Order Management Specialist

1 week ago

Cavite City, Calabarzon, Philippines JMSI Inc. Full time
Job Description

As an Order Management Specialist, you will be responsible for supervising the Ordering Team on the timely and accurate processing of customer orders. You will also actively attend to customers' complaints and provide efficient resolution that satisfies both the customer and the Management.

The ideal candidate will have excellent communication skills, both oral and written, including the ability to prepare reports, proposals, and procedures. They will also possess a strong analytical and critical-thinking skill, with the ability to proactively resolve problems.

  • Ensure 100% payment of all orders.
  • Monitor and analyze data to increase business operations efficiency.
Required Skills and Qualifications
  1. Candidate must possess at least a Bachelor's/College Degree in Business Administration or its equivalent.
  2. At least 1-2 years relevant and proven experience in Order Management and Customer Service.
  3. Highly meticulous and detail-oriented.