Fulfillment Operations Coordinator

3 days ago


Makati City, National Capital Region, Philippines A Family Company Full time

As a Fulfillment Operations Coordinator, you will play a critical role in ensuring that customer orders are fulfilled accurately and efficiently. This includes managing inventory levels, coordinating with logistics teams, and communicating with customers regarding order status.

We are seeking an experienced professional with a strong understanding of fulfillment operations and a passion for delivering exceptional customer service. The ideal candidate will have a college degree or equivalent on-the-job experience, previous customer services experience, and fluency in English and Mandarin.

This is a full-time employment opportunity with onsite work setup, offering competitive pay and comprehensive benefits package including health care benefits, paid sabbaticals, and a family-oriented program. We offer independence and autonomy, allowing you to take ownership of your work and make meaningful contributions to the company.

In this role, you will be responsible for:

  • Managing inventory levels and coordinating with logistics teams to ensure efficient order fulfillment
  • Communicating with customers regarding order status and resolving any issues that may arise
  • Identifying and implementing process improvements and identifying efficiencies and best practices


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