BFSI Training Development Specialist

1 month ago


Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time
About the Role

We are seeking a highly skilled BFSI Training Development Specialist to join our team at TASQ Staffing Solutions. This is an excellent opportunity for experienced professionals in training and development to leverage their expertise and contribute to the growth of our organization.

Job Description

As a BFSI Training Development Specialist, you will be responsible for designing, developing, and delivering high-quality training programs for employees in the Banking, Financial Services, and Insurance sectors. Your primary goal will be to enhance employee skills and knowledge, thereby improving overall job performance and customer satisfaction.

You will work closely with supervisors and clients to identify training needs, develop customized training materials, and conduct classroom and online training sessions. Additionally, you will analyze learner performance data to refine training methods and ensure maximum impact.

The ideal candidate will have a strong background in adult education, exceptional communication and leadership skills, and experience in call center operations and customer service. A college degree and proficiency in computer software are also essential requirements for this role.

Key Responsibilities
  • Develop and deliver comprehensive training programs for BFSI employees
  • Collaborate with supervisors and clients to design training curricula and materials
  • Analyze learner performance data and adjust training methods for optimal results
  • Conduct classroom and online training sessions, ensuring engaging and effective learning experiences
  • Provide constructive feedback and coaching to trainees, promoting individual growth and improvement
Requirements
  • 1+ year of experience in BFSI and adult education
  • Strong leadership, communication, and time management skills
  • Call center (inbound/outbound) and customer service experience
  • Flexible schedule with willingness to work night shifts and travel
  • College degree; computer proficiency is a must
Estimated Salary: $65,000 - $85,000 per annum

At TASQ Staffing Solutions, we offer a competitive salary package, including a base salary of $65,000 - $85,000 per annum, depending on experience and qualifications. Our compensation structure reflects the value we place on attracting and retaining top talent in the industry.



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