Client Service Associate
7 days ago
Staff Outsourcing Solutions is a leading provider of innovative outsourcing solutions.
About the RoleWe are currently seeking highly skilled and motivated Client Service Associates to join our team. The successful candidate will be responsible for providing exceptional customer service to clients across various industries, including retail, e-commerce, healthcare, travel, and sales.
The ideal candidate will have a strong background in customer service, excellent verbal and written communication skills, and the ability to multitask effectively. They will also be proficient in Microsoft Excel and possess good analytical skills, problem-solving abilities, and a positive attitude.
Key Responsibilities:
- Respond to client inquiries via email and phone
- Provide product information and support to clients
- Resolve client complaints and issues in a timely and professional manner
- Meet or exceed performance metrics and targets
To be successful in this role, you will need to have:
- A minimum of 6 months experience in customer service
- Excellent English language skills
- Knowledge of e-commerce and retailing is an advantage
- Ability to work in a fast-paced environment with minimal supervision
- Strong analytical and problem-solving skills
- Good communication and interpersonal skills
As a valued member of our team, you can expect:
- A competitive salary package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to work with a leading outsourcing solutions provider
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