Medical Healthcare Professional

1 day ago


Pulong Santa Cruz, Calabarzon, Philippines beBeePatientService Full time ₱1,200,000 - ₱2,500,000
Healthcare Service Coordinator Job

A Patient Services Representative plays a pivotal role in ensuring seamless patient interactions. They are responsible for addressing patient queries and concerns by actively listening to their needs and providing necessary information.

To excel in this position, one must possess strong communication skills, both written and verbal. Proficiency in working with confidential information is also essential.

Main Responsibilities
  • Respond to incoming calls in accordance with established procedures.
  • Provide support to patients regarding their queries and concerns.
  • Collect outstanding balances from patients.
  • Assist third-party entities in resolving patient account-related queries.
  • Make outbound collection calls as per procedure.
  • Support patients with billing-related queries.
  • Maintain the confidentiality of protected health information, adhering to HIPAA guidelines.
  • Promote teamwork and contribute to departmental goals and policies.
Qualifications and Requirements
  • College degree or at least two years of college education.
  • Relevant degrees or courses in the medical field are advantageous.
  • Effective written and verbal communication skills.
  • Ability to work independently with minimal supervision.
  • Capability to handle confidential information securely.
  • Basic mathematical calculation skills.
  • Detail-oriented approach.
  • Proficient in email usage.
  • Highly motivated self-starter.
  • Organized, with strong prioritization and deadline management skills.


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