Customer Service Representative
3 weeks ago
Position: We are seeking a skilled Customer Experience (CX) professional to join our team as a Blended Account CSR. The ideal candidate will have excellent communication skills and a passion for delivering exceptional customer service.
Responsibilities:
- Provide top-notch customer service via chat, email, and voice channels.
- Resolve customer complaints and concerns in a timely and professional manner.
- Work collaboratively with internal teams to achieve customer satisfaction and business goals.
Requirements:
- College graduate with a background in Customer Experience or a related field.
- At least 6 months of experience in the CX industry, with a proven track record of delivering excellent customer service.
- Strong English communication skills and excellent computer skills.
- Ability to work a flexible schedule, including evenings and weekends.
What We Offer:
- A competitive salary up to 26k.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
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