Customer Service Representative

3 weeks ago


Cubao, National Capital Region, Philippines Valeros Business Company Full time

Position: We are seeking a skilled Customer Experience (CX) professional to join our team as a Blended Account CSR. The ideal candidate will have excellent communication skills and a passion for delivering exceptional customer service.

Responsibilities:

  • Provide top-notch customer service via chat, email, and voice channels.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Work collaboratively with internal teams to achieve customer satisfaction and business goals.

Requirements:

  • College graduate with a background in Customer Experience or a related field.
  • At least 6 months of experience in the CX industry, with a proven track record of delivering excellent customer service.
  • Strong English communication skills and excellent computer skills.
  • Ability to work a flexible schedule, including evenings and weekends.

What We Offer:

  • A competitive salary up to 26k.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.


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