Customer Service Representative

1 month ago


Cubao, National Capital Region, Philippines Metacom Full time
Customer Service Representative

We're seeking a talented and enthusiastic Customer Service Representative to join our team at Metacom. As a key member of our customer support team, you will be responsible for providing exceptional service to our US Telco account customers.

Key Responsibilities:
  • Assist customers with inquiries and troubleshoot issues to ensure a delightful service experience.
  • Respond to customer queries via phone or email, maintaining a friendly and helpful demeanor.
  • Collaborate with team members to enhance service quality and improve customer satisfaction.
Needed Qualifications:
  • High school diploma or equivalent required.
  • Excellent communication skills and a passion for delivering top-notch customer service.
Perks:
  • Paid Time Off
  • HMO Plus 2 Dependents
  • Paid Trainings
  • 13th Month Pay
  • Company Sponsored Trips or Retreats

At Metacom, we're committed to creating exceptional experiences for our clients. If you're a dedicated professional looking for a new challenge, we invite you to join our team and be part of our mission to make a difference in the lives of our customers.



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