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Support Team Director

1 week ago

Taguig, National Capital Region, Philippines Sutherland Global Full time

Job Description:

We are seeking a highly skilled and experienced Team Manager to join our team at Sutherland Global.

The successful candidate will have a strong background in supporting teams in a contact center setting, preferably with experience in retail programs. Knowledge of insurance claims is an asset, as well as analytical skills, leadership abilities, and excellent communication skills.

The Team Manager will be responsible for managing multiple schedules, meetings, and initiatives while efficiently utilizing MS Office applications.

This is a 100% on-site role requiring flexibility for a 24-hour operating model.