Customer Service Liaison for Alorica Philippines

2 weeks ago


Ilocos, Philippines Hr1001 Full time

We are looking for a highly skilled Customer Service Representative to join our team at Hr1001. This role is based in the Philippines and offers a unique opportunity to work with a leading provider of customer experience solutions.

About the Role

As a Customer Service Representative, you will be responsible for handling inbound and outbound calls from clients across various industries. You will work closely with our team to resolve customer inquiries, provide product information, and handle complaints in a professional and timely manner.

Key Responsibilities

  • Answering and initiating calls to respond to customer queries and resolve issues
  • Verifying and updating customer information to ensure accuracy and consistency
  • Providing product information and answering questions to support customer satisfaction

Requirements

  • Excellent English communication skills, both written and verbal
  • Senior high school or high school graduate

Benefits

We offer a competitive salary of $15.00 per hour, making this an attractive opportunity for individuals seeking a stable career path with opportunities for growth and development. Our company culture values diversity, inclusivity, and teamwork, providing a positive work environment that supports employee engagement and performance.

About Us

Hr1001 is a growing company that provides tech-enabled customer experiences at scale for the world's biggest brands. We invest in technology, talent, and innovation to deliver exceptional performance for our clients and unforgettable service for their customers.



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