Backend Integration Specialist

1 day ago


Pasay, National Capital Region, Philippines beBeeBackend Full time $70,000 - $100,000
Backend Integration Expert

The Backend Integration Expert plays a critical role in ensuring seamless onboarding for new clients, with a strong focus on technical integrations.

Job Overview

This position owns the technical side of client implementations, managing multiple projects concurrently, troubleshooting integration issues, and ensuring all systems are configured and functioning correctly.

  • Integration Execution: Configure, test, and deploy CRM integrations, APIs, and other connected systems during onboarding, ensuring accuracy and stability.
  • Technical Troubleshooting: Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, collaborating closely with product and engineering teams.
  • Internal Collaboration: Partner with implementation managers, customer success managers, and sales engineers to align technical work with client requirements, while remaining primarily focused on backend execution.
  • Process Optimization: Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues.
  • Testing & Quality Assurance: Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements.
  • Data Mapping & Configuration: Manage and validate data flows between systems to ensure integrity and proper synchronization.
  • Technical Documentation: Maintain clear, detailed records of integration steps, configurations, and troubleshooting actions for internal reference and scalability.
Requirements
  • 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in SaaS or software solutions).
  • Experience with CRM platforms and API integrations (REST, webhooks, etc.).
  • Strong analytical and problem-solving abilities with complex systems.
  • Excellent project management skills; able to manage multiple technical projects simultaneously.
  • Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences.
  • Highly organized with a proven ability to follow through on commitments.
  • Experience in a remote work environment with self-reported KPIs.


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