Business Implementation Specialist

2 days ago

Cainta, Calabarzon, Philippines beBeeImplementation Full time ₱3,000,000 - ₱4,500,000

Job Overview:

As a key member of our team, you will be responsible for leading the implementation process for assigned clients. This includes defining and maintaining the implementation program for small to medium-sized clients, as well as owning the end-to-end process for these accounts.

Key Responsibilities:

  • Lead new client onboarding for mid/large-sized clients for their first 60 to 90 days
  • Define and maintain the implementation program for our small to medium-sized clients
  • Own the implementation process end-to-end for assigned accounts
  • Actively communicate with Account Executives and Customer Success Managers regarding client progress
  • Assist with high-severity requests or issue escalations as needed

Requirements:

  • Customer-facing implementation experience: At least three years of experience onboarding new clients for a SaaS company
  • Peyroll experience: Experience with US payroll, either in an implementation capacity or in managing payroll in-house
  • At least basic spreadsheet/database skills, and the ability to quickly learn more

We are looking for a dedicated and passionate individual who loves working with customers and thrives in delivering exceptional results.

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