Customer Interaction Specialist
5 days ago
Job Description
J&B Services is a global provider of business process outsourcing (BPO) services. We are currently seeking a talented Customer Interaction Specialist to join our team.
About the Role
This onsite position involves managing large amounts of incoming calls, ensuring prompt resolution of client issues, and upholding the highest standards of communication.
Key Responsibilities
- Respond to client inquiries, addressing their needs and concerns in a professional and courteous manner.
- Utilize effective communication techniques to resolve client complaints, providing suitable solutions and alternatives.
- Analyze and address product or service problems, taking into account client feedback and preferences.
- Maintain accurate records of client interactions, utilizing this information to improve future support processes.
Required Skills and Qualifications
- High School diploma or equivalent, with a minimum of 6 months experience in BPO voice services.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Flexibility to work onsite, adapting to changing priorities and demands.
Working Set-up
This is a full-time position, working Mondays to Fridays. As a member of our team, you will contribute to the delivery of exceptional customer service, driving business growth and success.
-
Real Time Operations Coordinator
1 day ago
Pasig, National Capital Region, Philippines Transworld Systems Customer Services Full timeAbout the RoleThis Business Intelligence Specialist position will be responsible for providing real-time insights into customer interactions and workflow processes. The successful candidate will have a strong background in data analysis and business intelligence tools.Responsibilities:Develop and maintain business intelligence dashboards and reportsPerform...
-
Customer Service Representative
5 days ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeAt Mida Food Specialist, we are seeking a highly skilled Customer Relations Assistant to join our team. As a key member of our organization, you will play a crucial role in ensuring exceptional customer service and support.About the RoleThe ideal candidate will be responsible for receiving and processing customer requests, quotations, and orders in a timely...
-
Relationship Management Professional
5 days ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeWe are looking for a skilled Customer Relations Assistant to join our team at Mida Food Specialist. As a key member of our organization, you will be responsible for delivering exceptional customer service and support.Key ResponsibilitiesThe ideal candidate will have the following key responsibilities:Manage customer relationships through effective...
-
Client Support Coordinator
4 days ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeMida Food Specialist is seeking a highly motivated and organized Customer Relations Assistant to join our team. As a key member of our organization, you will play a crucial role in ensuring that our customers receive exceptional service and support.Responsibilities and DutiesThe ideal candidate will have the following responsibilities and duties:Act as the...
-
Customer Care Specialist
1 day ago
Pasig, National Capital Region, Philippines Stealth Monitoring Full timeStealth Monitoring is looking for talented individuals like you Be the next Customer Care Specialist Stealth, the leader in interactive surveillance, is looking for an enthusiastic Customer Care Specialist. Someone who is passionate about the customer experience, loves working with people, and thrives on.About the companyStealth Monitoring is North America's...
-
Account Specialist
3 weeks ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeThe Account Specialist is responsible for identifying, analyzing, and penetrating untapped markets to drive business growth and expansion. This role requires a proactive and strategic approach to market research, customer engagement, and relationship building. The Account Specialist will work closely with cross-functional teams to develop and execute market...
-
Customer Support Specialist
7 days ago
Pasig, National Capital Region, Philippines MIRANDA GLOBAL SOLUTION Full timeAt MIRANDA GLOBAL SOLUTION, we are seeking a Customer Support Specialist to join our team. In this role, you will be responsible for handling customer inquiries and requests through written communication channels such as email, chat, or social media.The ideal candidate will have strong typing skills, attention to detail, and the ability to efficiently...
-
Customer Relations Assistant
4 weeks ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeThe Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing service to customers.Duties:·...
-
Customer Relations Assistant
5 days ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeThe Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing service to customers.Duties:·...
-
Messenger
3 weeks ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeThe Liaison/Messenger is responsible for delivering documents, parcels, product samples and other items between various locations, as well as collecting payments whenever necessary, invoices, and other financial documents from and/or to clients. This role requires reliability, strong time management, and good interpersonal skills to ensure timely and...
-
Technical Customer Service Specialist
6 hours ago
Pasig, National Capital Region, Philippines iSupport Worldwide Full timeTechnical Customer Service SpecialistWe are seeking a skilled Technical Customer Service Specialist to provide exceptional support to our clients and customers.The ideal candidate will have strong technical skills, excellent communication abilities, and a passion for delivering outstanding customer service.The successful candidate will be responsible...
-
Senior Interaction Designer Position
2 days ago
Pasig, National Capital Region, Philippines Hunter's Hub, Inc. Full timeOverview:The Senior Interaction Designer will play a crucial role in shaping the user experience at Hunter's Hub, Inc. This position requires a strong portfolio, excellent communication skills, and the ability to work efficiently in a fast-paced environment.Responsibilities:- Develop and implement user-centered design principles to improve product usability...
-
Customer Support Specialist
1 week ago
Pasig, National Capital Region, Philippines Hubstaff blog Full timeCustomer Support Specialist (For Pooling) WFH Setup full timeThe position requires a variety of duties including, but not limited to the following:Achieve proficiency with Apricot software functionality.Build and maintain solid customer relationships by providing superior customer support via email and telephone.Respond to customer questions and concerns...
-
Customer Experience Specialist
3 days ago
Pasig, National Capital Region, Philippines Rbox International Solutions Inc. Full timeWe are seeking a passionate and dedicated Customer Experience Specialist to ensure exceptional experiences for our customers at every touchpoint. In this role, you will act as a bridge between the customer and the company, advocating for their needs, resolving concerns, and helping to enhance our services/products to deliver unmatched satisfaction.Work...
-
Transportation Specialist
1 day ago
Pasig, National Capital Region, Philippines 1D MANPOWER SERVICES INC. Full timeJob Description:The Transportation Specialist will be responsible for the safe and efficient transportation of goods from point A to point B. This involves operating assigned vehicles, adhering to schedules, and ensuring timely delivery. Additionally, the Transportation Specialist will provide excellent customer service, interact with customers in a polite...
-
Customer Retention Specialist
3 days ago
Pasig, National Capital Region, Philippines Metacom Full timeKey Responsibilities:Develop personalized recommendations for customers based on their needs, preferences, and behavior.Prioritize and manage multiple client interactions to ensure timely issue resolution and high-quality service.Core Skills: Customer-centric approach, active listening, problem-solving, effective communication, and teamwork.
-
Customer Success Specialist
3 days ago
Pasig, National Capital Region, Philippines Vector Solutions Full timeVector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector's unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more.Our mission is to empower everyday heroes in the public, educational and commercial...
-
Customer Relations Specialist
2 days ago
Pasig, National Capital Region, Philippines JMSI Inc. Full timeJob Description:The Customer Relations Specialist role at JMSI Inc. involves providing exceptional customer service to clients across various channels. This includes responding to queries in a timely and accurate manner, identifying customer needs, and helping them use specific features.A key aspect of this role is analyzing and reporting product...
-
Customer Service Specialist
1 week ago
Pasig, National Capital Region, Philippines Enablesme Full timeCustomer Service Specialist (Blended) | Retail FashionThis is for our current Retail account (Fashion eCommerce) supporting AU, US, NZ plus-size customers through chat, email & voice.JOB DETAILS:Identify, assess, and resolve customers' needs to achieve positive customer experience and first contact resolution through managing chat and email.Provide exemplary...
-
Airline Account Customer Support Specialist
3 days ago
Pasig, National Capital Region, Philippines Valeros Business Company Full timeCompany OverviewValeros Business Company is a customer-centric organization that provides innovative solutions to meet the needs of our clients.We are committed to delivering exceptional support and service to our customers, and we are seeking a highly motivated individual to join our team as a Airline Account Customer Support Specialist.Job DescriptionWe...