Claims Processor

8 hours ago


Lipa City, Calabarzon, Philippines beBeeIntake Full time ₱25,000 - ₱40,000
Job Title:

Skilled Intake Specialist

About the Role:

This is a full-time position that offers an excellent opportunity for driven and enthusiastic individuals who share our vision, passion, and dedication to serving customers quickly, efficiently, and professionally.

Responsibilities:
  • Answer incoming calls to gather relevant information regarding client potential claims.
  • Gather details about plaintiff information, attorney information, case types, prior litigation fundings, injuries/damages, liability, and insurance coverage to determine claim veracity.
  • Enter all details into the case management system and create leads. Assign leads created to Account Executives.
  • Provide exceptional caller experience to clients.
  • Perform other duties assigned by Management.
Requirements:
  • At least 3 years of experience working as a Customer Service Representative in a Business Process Outsource (BPO) environment.
  • Strong computer skills in Excel, Word, PowerPoint, and internet navigation.
  • Willingness to work on shifting schedules.
  • Attention to detail.
  • Meet typing requirement of 40 WPM.
  • Strong time management.
  • Adaptability and accountability.
  • Exceptional customer service, active listening, and verbal and written communication skills with a professional phone voice.
  • Ability to prioritize workload and multitask in a fast-paced environment.
  • Excellent data entry and typing skills.
Home Office Requirements:
  • Stable internet connection with at least 50 Mbps postpaid.
  • Computer with at least 16GB RAM and Intel i5 core processor equivalent or up.
  • Noise Cancelling Headset.
  • Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup.
  • Dual Monitor.
Benefits:
  • Monthly Company Bonus Program.
  • Paid Vacation Leave.
  • Holiday Bonus.
How to Apply:
  • Screenshot of your present ISP speed results via speedtest.net.
  • Screenshot of your computer/laptop specs.


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