Healthcare Representative
4 weeks ago
We are seeking a highly skilled and experienced Healthcare Representative to join our team. As a key member of our Patient Access Service Team, you will be responsible for providing exceptional customer service to patients and healthcare providers, ensuring seamless communication and resolution of product-related issues.
Key Responsibilities- Provide inbound and outbound telephony to patients and healthcare providers
- Verify patient insurance benefits and resolve product-related issues
- Communicate effectively with Alkermes and document all interactions
- Collaborate with the Patient Access Service Team to ensure timely resolution of issues
- Provide follow-up with Specialty Pharmacy to confirm drug delivery
- Deliver Transition-related Services to Participants
- Meet minimum education and experience requirements
- 1+ year experience in a healthcare call center or related field
- Exceptional English verbal and written communication skills
- Ability to multitask, think critically, and problem-solve
- Strong organizational skills and adaptability
- Empathetic and patient-focused approach
- High attention to detail and reliability
- Experience in BPO or customer service
- USRN/RN License preferred
- Good communication skills
- Ability to prioritize effectively and manage multiple projects
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Customer Service Representative
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Cebu City, Central Visayas, Philippines Addforce Human Resources Inc. Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Addforce Human Resources Inc. as a Work from Home Account Representative. The ideal candidate will have excellent communication skills and experience in the healthcare industry.Responsibilities:- Provide exceptional...
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Customer Service Representative- Healthcare
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Cebu City, Central Visayas, Philippines Neksjob Full timeAbout the RoleWe are seeking a skilled Customer Service Representative with a background in healthcare to join our team at Neksjob.Key ResponsibilitiesAnswer incoming calls from customers and resolve their inquiries and requests in a timely and professional manner.Utilize various client-based tools and applications for customer management and...
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Customer Service Representative
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Cebu City, Central Visayas, Philippines Lexie Staffing and Business Consulting Full timeJob Opportunity: We are seeking a skilled Customer Service Representative to join our team at Lexie Staffing and Business Consulting. The ideal candidate will have at least 6 months of BPO experience and excellent communication skills. The role involves working with Logistics and Healthcare accounts, providing top-notch customer service and support.Key...
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Customer Service Representative
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Cebu City, Central Visayas, Philippines Trinity Workforce Solutions Inc. Full timeHealthcare Customer Service Representative OpportunityAt Trinity Workforce Solutions Inc., we are seeking a skilled Healthcare Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service to clients in the healthcare industry.Utilize strong communication and organization skills to resolve customer inquiries and...
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Cebu City, Central Visayas, Philippines Trinity Workforce Solutions Inc. Full timeJob Title: Customer Service Representative BPO Healthcare AccountWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Trinity Workforce Solutions Inc.About the Role:The successful candidate will be responsible for providing exceptional customer service to our clients in the healthcare industry.Key...
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Cebu City, Central Visayas, Philippines Hr1001 Full timeWe're a global digital business services company that's trusted for over four decades. Our interactions with customers are simpler, faster, and safer.As a Customer Service Representative for Healthcare Account at Teleperformance, you'll be responsible for handling service support calls and promoting value-added services to various customers.Key...
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Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full timeJoin Talent Outsourcing Channel Solutions as a skilled Customer Service Representative for our Healthcare Account team!QualificationsCandidates must be at least HS/SHS graduateCandidates must be at least 18 years old and aboveCandidates must reside 1-2 hours away from Cebu IT Park siteCandidates must have excellent English communication skillsCandidates must...
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Healthcare Documentation Specialist
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Cebu City, Central Visayas, Philippines Lexie staffing Full timeJob Description:At Lexie Staffing, we're looking for a highly skilled Healthcare Customer Service Representative to join our team. As a CSR, you'll be responsible for providing exceptional customer service to our clients in the healthcare industry. Requirements:HS/SHS graduateWith or without CCEExcellent communication skillsWAHAWired connection with 30mbps...
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Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full timeTalent Outsourcing Channel Solutions is seeking a highly skilled and motivated individual to work as a Customer Service Representative for a Healthcare account. The ideal candidate will have excellent English communication skills and be willing to undergo a recruitment process onsite. The role requires a wired connection with 30 mbps Upload and Download...
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Customer Service Representative
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Cebu City, Central Visayas, Philippines Addforce Human Resources Inc. Full timeExciting Opportunity for Remote Customer Service RepresentativesWe are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives for a leading healthcare account. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond...
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Customer Service Representative
4 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Neksjob. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may...
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Customer Service Representative
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Cebu City, Central Visayas, Philippines Neksjob Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Neksjob. As a Customer Service Representative, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling...
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Customer Service Representative
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Cebu City, Central Visayas, Philippines Neksjob Full timeJob Title: Customer Service RepresentativeCebu Site Representative Job Description:Duties/Responsibilities:1. Respond to incoming calls from the customers, answering questions and inquiries.2. Troubleshoot problems, providing information and handling complaints regarding the organization's products or services.Qualifications:1. High School Graduate (old...
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Customer Service Representative
4 weeks ago
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