Healthcare Service Coordinator

6 days ago


Makati City, National Capital Region, Philippines Marine Benefits, Inc. Full time
About the Job

This role is perfect for individuals passionate about delivering outstanding patient care and exceeding customer expectations.

Description
  • Offer 24/7 quality support to clients and members worldwide, maintaining a high level of professionalism and empathy.
  • Work closely with healthcare providers to evaluate claims and manage cases, promoting positive outcomes for patients.
  • Analyze claims based on medical plan coverage and procedure, guaranteeing accurate and timely processing.
  • Maintain open lines of communication with clients, members, and providers, fostering trust and cooperation.
Responsibilities
  • Handle calls from clients, members, and providers, addressing their queries and concerns in a prompt and professional manner.
  • Ensure all emails and concerns are addressed in a timely fashion, demonstrating excellent time management and prioritization skills.


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