Current jobs related to Team Performance Coach - Taguig, National Capital Region - Access Healthcare Services

  • Team Performance Coach

    7 days ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    Role OverviewThe Team Performance Coach is responsible for improving the performance of a team of customer service representatives. This role involves providing coaching and training, analyzing performance metrics, and implementing strategies to enhance customer satisfaction.Key Responsibilities:Provide coaching and training to team membersAnalyze...

  • Team Performance Coach

    5 days ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    Key ResponsibilitiesManage team performance to achieve metric goalsProvide effective coaching and constructive feedback to team membersPerform administrative tasks to support operationsThe ideal candidate will be able to lead teams to achieve success and have a strong understanding of Operations, Training, or Workforce management.

  • Team Performance and Sales Coach

    1 week ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    Customer Service LeaderWe are seeking a highly motivated and experienced Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for leading a team of professionals in providing exceptional customer service and sales support. You will develop and implement operational strategies to meet productivity and quality...

  • Performance Coach

    1 week ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    Job DescriptionWe are seeking an experienced leader to join our team as a Team Leader. In this role, you will be responsible for overseeing daily operations and ensuring that our team meets its performance targets.Your primary responsibilities will include managing team schedules, conducting coaching sessions, and leading development initiatives to enhance...

  • Organizational Performance Coach

    1 week ago

    Taguig, National Capital Region, Philippines Nickel Asia Corporation Full time

    Organizational Performance CoachNickel Asia Corporation is looking for an experienced Organizational Performance Coach to help drive business results through strategic talent development. In this role, you will work closely with senior leaders to identify areas for improvement and develop targeted solutions to address these challenges.Key...

  • Sales Performance Coach

    1 week ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    This role involves developing and delivering comprehensive training programs for beauty advisors and sales personnel.Main ResponsibilitiesTrain and develop skills of beauty advisors and sales personnel.Improve knowledge of product benefits, application techniques, and sales strategies.Coach and mentor beauty advisors to achieve sales performance...

  • Senior Performance Coach

    4 days ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    Senior Leadership Role">">Responsible for leading a team of performance managers to achieve high-performance standards.">">Key Responsibilities:">">Fostering a culture of engagement and continuous improvement within the team.">Setting performance standards and monitoring adherence, recognizing colleagues who exceed expectations and addressing...

  • Learning and Performance Coach

    1 week ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    Sales Training Lead">We are seeking a highly motivated Sales Training Lead to develop and implement effective training programs that enhance the skills, knowledge, and performance of our sales team.">Key Responsibilities:">">Develop, implement, and manage sales training programs that align with company goals and sales objectives.">Conduct skills gap analyses...

  • Performance Improvement Coach

    1 week ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    Job DescriptionThe Performance Improvement Coach manages a team of collectors, focusing on enhancing skip tracing operations. This role involves actively reviewing and enhancing escalation procedures to ensure effective coordination with other teams within the unit.Main Responsibilities:Determine feasible workload allocation for each collector to optimize...

  • Sales Performance Coach

    1 week ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    Sales Performance ImprovementThe role of this position is to enhance sales performance through targeted training programs, recognition initiatives, and effective communication strategies. The ideal candidate will have a deep understanding of sales dynamics and the ability to analyze data to inform decision-making.ResponsibilitiesDesign and implement training...

Team Performance Coach

3 weeks ago

Taguig, National Capital Region, Philippines Access Healthcare Services Full time

We are seeking a highly skilled Team Performance Coach to join our operations team. As a key member of our team, you will be responsible for overseeing the end-to-end Accounts Receivable process for our US Healthcare client and driving business results.

Main Responsibilities:

  • Supervise a team of AR Claims Specialists to ensure high-quality performance and productivity.
  • Monitor daily operations, including AR follow-ups, claim status, denials, appeals, and resolution.
  • Develop and implement strategies to improve team performance, productivity, and quality metrics.
  • Analyze denial trends and identify areas for process enhancements.
  • Collaborate with cross-functional teams to drive continuous improvement.
  • Conduct regular team meetings, coaching sessions, and performance reviews to promote growth and development.
  • Analyze reports to provide actionable insights and recommendations for process improvements.
  • Address client concerns in a timely and professional manner.
  • Ensure compliance with HIPAA regulations and all relevant client requirements.

Required Skills and Qualifications:

  • Minimum 3-5 years of experience managing US healthcare AR or RCM accounts in a BPO setup.
  • Proven understanding of end-to-end AR processes, including billing, follow-up, denial management, and appeals.
  • Strong leadership, analytical, and decision-making skills.
  • Proficient in using AR tools, EHRs, and payer portals.
  • Excellent communication and stakeholder management skills.
  • Ability to work effectively in a night shift environment and adapt to US time zones.

PREFERRED QUALIFICATIONS:

  • Experience handling multiple US payers or specialties.
  • Familiarity with EPIC tools.